Project Summary
Rachael Hall was retained to help an established nonprofit modernize its brand, unify a fragmented technology stack, and better connect executive strategy with day-to-day marketing and fundraising execution.
The engagement expanded across strategic planning, digital marketing, fundraising campaigns, event promotion, website development, CRM integration, donor communications, and community outreach. The goal was to create a more cohesive operating system for growth—one that connected mission, messaging, technology, and measurable outcomes.
Strategic Planning & Executive Alignment
Partnered directly with executive leadership and board members to clarify organizational priorities, establish strategic objectives, and translate long-term vision into actionable plans.
Developed strategic plans, OKRs, KPIs, benchmarks, messaging frameworks, and executive communications designed to guide fundraising, outreach, and organizational growth.
Marketing Technology & Systems Integration
Unified fragmented digital tools into a more functional marketing and fundraising ecosystem.
Built and optimized WordPress websites, CRM workflows, payment and donation systems, online ticketing, virtual auction tools, event registration, and volunteer coordination processes.
The focus was not simply adding technology, but creating a connected system that reduced friction for both internal teams and community supporters.
Conversion-Focused Funnel Architecture
Designed multi-channel acquisition and engagement funnels to move audiences from awareness to action.
Developed landing pages, campaign messaging, calls to action, CRM workflows, donation pathways, volunteer acquisition funnels, event-registration experiences, and follow-up communications.
Content and technology were designed together to support measurable fundraising and participation goals.
Brand Cohesion & Omnichannel Campaigns
Created more consistent messaging across websites, email, social media, print materials, public relations, fundraising campaigns, and live events.
Led agile campaign sprints designed to strengthen brand recognition, improve community engagement, and create a more unified experience for donors, volunteers, partners, and event attendees.
Strategic Communications
Developed executive messaging, board presentations, strategic-plan content, grant proposals, fundraising communications, campaign copy, and public-facing messaging.
Complex community-impact initiatives were translated into clear, persuasive narratives that connected organizational mission with donor and volunteer action.
Project Requirements
- Partner with executive and cross-functional leadership to establish strategic direction.
- Define project scope, priorities, KPIs, and fundraising goals.
- Coordinate contractors and independent contributors across marketing and creative initiatives.
- Develop cohesive brand and campaign assets.
- Streamline the digital and marketing technology stack.
- Improve donor, volunteer, event, and community-engagement workflows.
- Build repeatable systems that internal teams could continue using after implementation.
Key Deliverables
- Strategic planning support
- OKRs, KPIs, benchmarks, and measurement frameworks
- Executive and strategic-plan copywriting
- Fundraising and outreach campaign development
- Website development
- CRM strategy and integrations
- Donor and volunteer funnel architecture
- Event marketing and ticketing workflows
- Online donation and payment systems
- Virtual auction support
- Media and public relations
- Print and digital marketing materials
- Grant writing
- Agile campaign planning and scheduling
- Contractor and contributor coordination